Quality and Safety Indicators
New York Community Hospital is committed to delivering the highest quality and safe care to our patients. We believe Health Care should be based on the strongest clinical evidence and be provided in a caring, competent and compassionate manner.
Through excellence in quality and safety, we focus on providing you with care that is:
Safe – providing care with the utmost safety
Caring – providing care that is compassionate and caring
Quality – providing the highest quality care
Timely – reducing wait times for you to receive care
Effective – providing the best care that is evidence based
Efficient –avoiding waste, such as in time and equipment
Equitable – providing the best care regardless of patient characteristics and demographics
Patient-centered – providing care that is respectful of each patient’s culture, needs and values
Quality and Safe Care at New York Community Hospital
As a leading community hospital in Brooklyn, we support nationally recognized clinical care initiatives and quality and safety metrics that improve quality of healthcare through the collection, monitoring and tracking of the data and the reporting of the performance metrics. These reports assist the hospital in identifying areas of success and the areas needing improvement. At New York Community Hospital, we measure the quality of our care by using health care metrics that are recognized in the industry for tracking the level of quality and safe care. Therefore, we measure and monitor the care you receive that is evidence based. Our goal is to provide our patients with excellence and quality and safe care.
Awards and Recognition
New York Community Hospital is accredited by The Joint Commission, the nation’s leading accrediting and standards setting body in health care. Since 1951, The Joint Commission has set standards for hospitals to maintain that focus on improving, and ensuring the quality and safety of care. Accreditation by The Joint Commission is recognized nationally as a hospitals commitment of meeting quality standards.
New York Community Hospital was named one of the nation’s Top Performers on Key Quality Measures by The Joint Commission, the leading accreditor of health care organizations in America. NYCH was recognized by The Joint Commission for exemplary performance in using evidence-based clinical processes that are shown to improve care for certain conditions, including heart attack, heart failure, pneumonia, surgical care, stroke and venous thromboembolism.
The Joint Commissions 2012 report includes New York Community Hospital as one of the 620 hospitals, designated as Top Performers on Key Quality Measures™, that are leading the way nationally in using evidence-based care processes closely linked to positive patient outcomes. The hospitals identified as attaining and sustaining excellence in accountability performance in 2011 represent approximately 18 percent of Joint Commission-accredited hospitals reporting core measure performance data. The annual report also summarizes the performance of more than 3,300 Joint Commission accredited hospitals on 45 accountability measures of evidence-based care processes closely linked to positive patient outcomes.
In 2013, NYCH received the American Stroke Association’s Get With The Guidelines Stroke Silver Plus Performance Achievement Award. This award recognizes NYCH’s commitment and success in implementing a higher standard of stroke care by ensuring that stroke patients receive treatment according to nationally accepted standards and recommendations.
Hospital Acquired Infections (HAI)
HAI’s are infections acquired as a result of treatment in a hospital. NYCH makes infection prevention a top priority. Our Infection Control Department and our hospital staff’s dedication, to providing you with a culture of safety, has kept our HAI rates below the New York State average. In order to minimize the risk of infection to our patients, families and visitors we have implemented infection prevention procedures recommended by the Centers for Disease Control and Prevention (CDC) and the Association for Professionals in Infection Control (APIC).
Some of these procedures include:
Hand washing before and after examining a patient
Using personal protective equipment when caring for a select group of patients
Employing Board Certified Physicians in Infection Control and Epidemiology
Educating patients and families on ways to keep you infection free
We Believe in Transparency
NYCH participates in the public reporting of health care quality data to help consumers make informed health care decisions. Listed below are some websites that provide the consumer information about a hospital's performance in quality and safety